Who runs this Motha?

Girls! No seriously, the Sexy Mama Maternity brand is owned, operated, and contracts with the best women from around the country. The owner, Chloe Marx is a busy mama of 2 boys born back-to-back in 2014 and 2015. When creating the brand she decided to work exclusively with mom-run businesses. Kick-ass women of the world unite behind the scenes at Sexy Mama Maternity everyday. This means you receive the absolute best service and products from mama’s who know their stuff. We don’t sell anything that isn’t quadruple mother approved. Kids, bumps, and pregnant ladies come first in our world and that’s a 24/7 thing.

 

What makes Sexy Mama Maternity unique?

See above!

 

I’m unsure of my size, or have a “fit” question. Can you help?

Free sizing and styling is available on all orders. Just reach out via chat, email, or text! Us women know, styles are not one-style-fits-all, neither is how you carry your baby or how you want your clothing to fit. You’ll find that most of our items run true to size and if an item runs differently we will put a note in the description. It will be quick and you’ll always be speaking with a woman.
As you’ll see, we’ve done away with traditional sizing. At Sexy Mama Maternity, you’re no longer an extra-small or an extra-large, you’re pregnant! You are the perfect size for growing your new addition.
*The 4 B’s (Bust, Butt, Bump, & Body Type) play a huge role in sizing up or down when mamas are bordering a size. Sexy Mama Maternity Stylists can help! In general, when in doubt, size up. If you are curvy, busty, or are carrying multiples size up. If you need alterations based on height contact us and we can likely accommodate.

 

I want a specific gown for my baby shower or maternity shoot. Can you help?

We have hundreds of gown and dress options in the maternity gown section of our site, but we also have the ability to customize just about anything you can dream up (or pin). All of our gowns come with free alterations and custom colors are no additional charge. If you have a gown/dress related question, please include as much information as possible including style of dress, color, and the date it will first be worn.

 

How long will it take to get my package?

We do our best to be fast as lightning, but here is a little more information based on what you’ve ordered. With the exception of gowns, orders generally process within 1-2 days, excluding Sunday. Once you receive a confirmation email, you can expect your order to arrive in 4-7 days via First Class mail, or 2-3 days via Priority Mail. Because we have drop-ship locations around the United States, it is possible your shipment will arrive in multiple boxes, always packaged to Sexy Mama Maternity specifications. Gowns ship based on the date you provide in your measurements follow-up email. If you have further questions about gown shipments, please send us a quick email.

 

Do you ship to addresses outside the United States?

Of course we do! We love our mama’s from all around the globe. Shoot us a quick email before placing an international order and will will provide you with a flat rate. We are working quickly to standardize international shipping, but until then contacting us first is the best way.

 

Can I change my order once it’s been submitted?

You can, but only if we haven’t shipped your order and the change is of the same value. Please call us ASAP at (206) 714-4504 or email us. Our goal is to keep our mama’s happy!

 

I ordered the wrong size. Can I exchange it?

Of course! So long as we have an alternative size, we are happy to process an exchange. Please follow the instructions on the back of the Sexy Mama Maternity card you received along with your purchase. Once we receive your return, we will ship out another size of the same item to you. Please email us at orders@sexymamamaternity.com as soon as you decide to exchange, so that we can put the item you want in exchange on hold for you. Items sell out quickly, so please understand that exchanges are not always possible, but we’ll do the best we can to accommodate every request.

 

How long will it take to process my exchange/return?

Your return will be processed within 7-10 business days once we receive your package. After we process your return, you will receive an email with your store credit attached. Simply use the code provided at checkout on future orders, and your credit amount will be deducted from the final total. Easy peasy!
For additional questions regarding open orders or exchanges, please email orders@sexymamamaternity.com and allow 1 business day for a response.

 

Can I exchange/return a sale items?

We don’t say no often, but in this case the answer is no. All sale items are FINAL SALE and can’t be returned or exchanged. When purchasing sale items, please make sure to contact a sizing and styling expert via chat, email, or phone to make sure you are ordering the correct size and style.

 

Can I add an item to an order I just placed?

Not exactly, but we are happy to package secondary orders with the first if we receive them in time. Please contact us after placing an additional order so that we may combine your shipments.

 

Do you have Gift Cards available?

Yes and yes! We offer gift cards and they are such a fun surprise to receive! They are available through electronic delivery, which will be emailed directly to you or the recipient and can be used at sexymamamaternity.com. Gift cards never expire. Please contact us to purchase a gift card and provide us with delivery instructions. We are also more than happy to send a card in the mail on your behalf.

 

How can I get discounts and freebies?

Who doesn’t love discounts and winning! If you’re a #coolmom you love a bargain. We get it. Follow us on Instagram and Facebook! We regularly have contests for free clothes and gift cards. Another way to get exclusive discounts is to join our mailing list. We only send out e-mails about once a week so you don’t have to worry about being spammed. Our e-mails include discount codes, sneak peeks, and showcase the newest trends and it’s easy to unsubscribe if you no longer wish to follow us.

 

How do I know ordering online is secure?

At sexymamamaternity.com protecting your information is a top priority. We use Secure Sockets Layer (SSL) to encrypt your credit card number, name and address, so only sexymamamaternity.com is able to decode your information. Most browsers also offer additional security alerts, as well. With regard to overall security, we always use industry standard encryption technologies when transferring and receiving data exchanged with our site. Our web security team has super powers that us normal folks can’t understand, but their job is to keep our stuff safe and that’s exactly what they do.

 

My question wasn’t answered in the FAQ’s!

Don’t fret! We love new questions and are always here to help. Contact us via chat, email, or phone with your question and we will get back to your shortly. If you need something, we can generally come up with a solution!