Always Free US  Shipping & Affordable International Rates

Shipping:

We are happy to offer FREE shipping on all US orders with no minimum purchase.  Canadian shipping is a flat rate fee of $14 USD for orders that fit in our standard international mailer.  Australian shipping is a flat rate fee of $20 USD. For a complete list of International Shipping Rates please click here. If your shipping destination is not listed please contact orders@sexymamamaternity.com before placing your order. We do our best to offer discounted international shipping rates for our friends around the world.

Expedited and Priority Shipping is available at an additional fee. Please put a note at checkout indicating Express shipping and include your desired delivery date. Keep in mind that shipping time does NOT include processing time, which is generally 1-6 days depending on the item(s). Processing time on gowns begins once we receive response to the automated gown email, OR five days after the order is placed if no response is received. If you are on a tight timeline, please contact us via email or through chat. We will do our best to accommodate your timeline and provide the best shipping rates. We get it. Things come up in the life of a busy mama and we are here to help!

Please note: Delays due to inclement weather or other unforeseen circumstances in your area or our shipping locations are not the responsibility of SMM. Unfortunately, shipping options cannot be refunded under these circumstances. Please note that we are not responsible for any lost or stolen items, or any delays due to the carriers. Once your tracking shows as delivered, we cannot refund or exchange items unless returned.

Return Process:

Please review the Sexy Mama Maternity return policy below prior to starting your return. For returns and alterations from Sexy Mama Bridal click here. If you have questions about the best way to move forward with your return, please email orders@sexymamamaternity.com before beginning the process. For all questions regarding open orders email orders@sexymamamaternity.com and include your order number.  All questions regarding open orders will be answered by our processing team VIA EMAIL ONLY. Allow up to 1 business day for a response.

You are welcome to mail returns to:

Returns: Sexy Mama Maternity
875 W. McGregor Court. Suite 160
Boise, ID 83705

If you kept your original packaging and would prefer to receive a return label via email please fill out the information below and a return label will be emailed to you:

Allow 5 business days to process your return once received in our warehouse.  All returns must be received within 20 calendar days of placing your order (unless otherwise noted at purchase).

Return Policy:

All full-price items, excluding dress-section items and gowns, can be returned for either a refund to your original purchase method or store credit for up to 20 days from the original purchase date. Returns will be issued to the original card used at purchase or in the form of Sexy Mama Maternity store credit, minus return shipping, discounts, and taxes. Returns on dresses and gowns will be issued in the form of an electronic store credit, minus return shipping. All dresses and gowns are made in the USA to perfectly suit each mamas needs! Swimwear is eligible for return or exchange if the item is returned in unworn condition with sanitary liner attached. Swimwear is ineligible for return if liner is removed. All tags must be attached and all packing slips and/or order information needs to be included so we can process your return properly.

Returns must be in the original condition with no defects, stains, deodorant marks, pet hair, smells or signs that the item has been worn, washed or used. Processing will evaluate returns upon the arrival at our shop. Prior to shipping, all orders pass through a three-step quality check. Please take special care when opening your Sexy Mama package. Items torn or cut when opening your shipments are ineligible for return.

*Returns on altered gowns will be at the discretion of Sexy Mama Maternity. We do not guarantee returns on custom or altered items.

No returns on sale items, daily deals, social promo codes, and other discounted clearance items. Store credit will be issued for sale items (when a coupon code is used), daily deals, social promo codes, and other discounted clearance items.

No returns or exchanges on Halloween costumes after the 30th of October.

In order to expedite the return process, exchanges are only available when sizing up or down on your original purchase. Color changes are ineligible and will be issued store credit. Gowns are ineligible for exchange. Gowns are eligible for additional alterations or store credit if they meet SMM return criteria. An exchange will be processed once item(s) are received in our warehouse in new condition with all original tags and packing slips. Exchanges must meet all return criteria. Exchanges require standard processing time which begins once original items are received in our warehouse.

All Sexy Mama Bridal attire is made to order and is final sale. Sexy Mama Bridal attire is NOT eligible for return or exchange.

Please note: If items returned do not meet SMM standards we will hold the item(s) and contact the customer once via email. Sexy Mama Maternity is not responsible for any return shipping fees for items not meeting our return standards.

No returns on free merchandise or giveaways. No returns on SMM Gift Cards. We ask for your kindness when dealing with SMM employees. We encourage you to contact us with any questions before ordering to ensure your satisfaction. We are here to help and styling your bump is what we do best.

Damages:

If there is a defect with your Sexy Mama Maternity gown please email orders@sexymamamaternity.com within 24 hours. Include a photo of the defect. For all other items, inspect your item(s) within 3 business days of receiving it and notify Sexy Mama Maternity of any issues.  PLEASE CONTACT US VIA EMAIL WITH ANY ISSUES AND WE WILL DO OUR BEST TO RESOLVE THE ISSUE. You and your bump are our priority.

Returns: Sexy Mama Maternity
875 W. McGregor Court. Suite 160
Boise, ID 83705